Troubleshooting Dirty shutdown error using Eseutil Utility

Exchange Server is an email-based communication server used in conjunction with MS Outlook by most organizations to maintain smooth and efficient business communication. Exchange also offers great ease and flexibility to the users to access their mailbox information either using Outlook or Outlook Web Access, suiting as per their needs and conveniences.

In order to save the user mailbox information, MS Exchange information store relies upon Exchange database files (EDB) and keep them as a backup repository in case the user accidently deletes the emails or mailbox content.

Unfortunately, EDB files of Information Store is vulnerable to corruption as well, like any other database files. Exchange dirty shutdown is one such corruption error that you may encounter due to an abrupt termination of Information Store.

In such a scenario, the user is displayed an error message indicating:

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Exchange 2013: Unable to Create A Copy of the Database

Exchange 2013: Unable to Create A Copy of the Database

I was working on the issue where someone messed up the database. Only 1^st copy was mounted and other copies were not healthy.

Environment:

3 data center expanded DAG

2 Data center has Exchange servers

1 Data Center has FSW

Only one data center is internet facing.

Issue:

While creating a copy of the database on the 2^nd server, we got the following errors.

First Error

The seeding operation failed. Error: An error occurred while performing the seed operation. Error: Failed to notify source server “server fqdn ” about the local truncation point. Hresult: 0xc8000713. Error: Unable to find the file.

2^nd error

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Setup Ms Exchange

Setup Ms Exchange

1. Extend the Active Directory schema
.\Setup.exe /PrepareSchema /IAcceptExchangeServerLicenseTerms

2. Prepare Active Directory
"Setup.exe /PrepareAD /OrganizationName:"" /IAcceptExchangeServerLicenseTerms"

OrganizationName: get-OrganizationConfig | fl Identity

.\Setup.exe /PrepareAD /OrganizationName:"ABC Organization" /IAcceptExchangeServerLicenseTerms


3. Prepare Active Directory domains
.\Setup.exe /PrepareAllDomains /IAcceptExchangeServerLicenseTerms

Exchange DAG Node Failure – Force Switchover With Queues

I had this issue with a client last week, the system was Exchange 2010 with a 2 node Database Availability Group (DAG) setup. One of the Exchange nodes had gone offline and this would be permanent as the failure was catastrophic. I checked that the second node had kicked into action but it had not. The mailbox database was down and upon checking the replication status of the mailbox database to the second node the copy queue was at 9223372036854775766.

Because of this when I tried to force fail over I was greeted with the following error.

An Active Manager operation failed. Error The database action failed. Error: An error occurred while trying to validate the specified database copy for possible activation. Error: Database copy ‘Database1’ on server ‘dagnode2.domain.com’ has a copy queue length of 9223372036854725486 logs, which is too high to enable automatic recovery. You can use the Move-ActiveMailboxDatabase cmdlet with the -SkipLagChecks and -MountDialOverride parameters to move the database with loss. If the database isn’t mounted after successfully running Move-ActiveMailboxDatabase, use the Mount-Database cmdlet to mount the database.

I was pretty confident that no mail would be lost as all my clients are in cached mode so upon reconnecting to the CAS server they would sync mail backup to to second mailbox server.

Upon running the command mentioned in the error I was again greeted with red warning errors stating the that it could not start the Microsoft Exchange Search Indexing service on the failed node…that’s because it does not exist anymore, great.

To get around this we need to add a few extra flags to the command above. They are as below.

·         –SkipActiveCopyChecks – The SkipActiveCopyChecks parameter specifies whether to skip checking the current active copy to see if it’s currently a seeding source for any passive databases. Be aware that when using this parameter, you can move a database that’s currently a seeding source, which cancels the seed operation.

·         –SkipClientExperienceChecks – The SkipClientExperienceChecks parameter specifies whether to skip the search catalog (content index) state check to see if the search catalog is healthy and up to date. If the search catalog for the database copy you’re activating is in an unhealthy or unusable state and you use this parameter to skip the search catalog health check and activate the database copy, you will need to either re-crawl or reseed the search catalog.

With this in mind we run the following commands to force our node back into life even though the mailbox database is not fully synced.

Move-ActiveMailboxDatabase database1 -ActivateOnServer dagnode2 -SkipHealthChecks -SkipActiveCopyChecks -SkipClientExperienceChecks -SkipLagChecks -MountDialOverride:BESTEFFORT

Ex: Move-ActiveMailboxDatabase "Mailbox Database 1984723136" -ActivateOnServer SRVEX2 -SkipHealthChecks -SkipActiveCopyChecks -SkipClientExperienceChecks -SkipLagChecks -MountDialOverride:BESTEFFORT

Once ran your database will now mount and clients will be able to connect. As mentioned this works well for situations where you have a 2 node DAG cluster with one node down and the copy queue length does not allow automatic failure.

How Do I Find the Partition GUID

You can use WMI to get the information, See the following powershell example:

GWMI -namespace root\cimv2 -class win32_volume | FL -property DriveLetter, DeviceID

Move the Exchange 2010/13/16 System Mailbox

Move the Exchange 2010/13/16 System Mailbox to new Database Store 

1. First we need to get the details of the system mailbox and the databases, run the below commands to get the information:

Get-Mailbox -Arbitration | FL Name,DisplayName,ServerName,Database,AdminDisplayVersion

Get-MailboxDatabase -IncludePreExchange2013 | FL Name,Server,AdminDisplayVersion

2. Once we get all the details, we need to move the System mailbox using the below command:

Get-Mailbox -Arbitration -Identity "SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" | New-MoveRequest -TargetDatabase NEWDatabase

3. Check

Get-Mailbox -Arbitration | FL Name,DisplayName,ServerName,Database,AdminDisplayVersion

Delete old logs on Exchange servers

The following commands delestes logs older than 14 days on Exchange servers:

forfiles /p C:\inetpub\logs /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\Diagnostics\ETLTraces /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\Bin\Search\Ceres\Diagnostics\Logs /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\Logging /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\Logging\Diagnostics\PerformanceLogsToBeProcessed /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\Logging\Monitoring\Monitoring\MSExchangeHMWorker\ActiveMonitoringTraceLogs /s /m *.log /d -14 /c “cmd /c del @path”
forfiles /p C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Temp /s /m *.log /d -14 /c “cmd /c del @path”

How To Reset The Outlook Address Cache

How To Reset The Outlook Address Cache

If you are typing email addresses into your Outlook and they have gone wonky there are several things you can do but the easiest is likely just to flush the Outlook Address autocomplete cache.  In old versions of Outlook, that meant deleting the .NK2 file from %appdata%\Microsoft\Outlook however in Outlook 2016 (actually since Outlook 2010) your ‘nickname’ cache is stored in %localappdata%\Microsoft\Outlook\RoamCache

There are three easy ways to empty the Outlook Autocomplete Email Address Cache:

1. Flush The Outlook Email Address Cache Using File Manager:
Close Outlook
Using File Explorer, MY PC, THIS PC or whateva’, go to %localappdata%\Microsoft\Outlook\RoamCache
Delete Stream_Autocomplete_0_.dat 
Open Outlook
Have a nice day

2. Flush The Outlook Email Address Cache Using the Outlook GUI:clear-autocomplete-outlook-address-cache
Open Outlook
Click FILE
Click OPTIONS
Click MAIL
Scroll down about half way and select EMPTY AUTOCOMPLETE button
Have a nice day

3. Flush The Outlook Email Address Cache Using Command Line:
outlook.exe /cleanautocompletecache
Have a nice day
If you have any questions, post them here or read:

https://www.slipstick.com/outlook/email/understanding-outlooks-autocomplete-cache-nk2/
https://grok.lsu.edu/article.aspx?articleid=18029

Xóa log Mail Exchange và IIS

Dùng Exchange Management Shell chạy lệnh bên dưới để xóa log Exchange 2010/13/16 và IIS

gci `XXX:\LogExchange','XXX:\inetpub\logs' -Directory | gci -Include `*.log','*.blg' -Recurse | ? LastWriteTime -lt (Get-Date).AddDays(-7) | Remove-Item


-7: Điều chỉnh số ngày xóa log

XXX: Đường dẫn chưa file log

Tìm và xóa tất cả các email trong inbox user

Tìm và xóa tất cả các email trong inbox user

Get-Mailbox -ResultSize unlimited | Search-Mailbox -SearchQuery 'Subject:"Your query"' - DeleteContent

Get-Mailbox -ResultSize unlimited | Search-Mailbox -SearchQuery 'Subject:"Reply to reemalhashimy@fffff.com"' -DeleteContent